Refund Policy

At N2SYS Technology, we strive to ensure your satisfaction with both our IT support services and product sales. We want you to be completely satisfied with your purchase. If you are not entirely satisfied with our services or products, we’re here to help.

Service Refunds

Refunds for IT support services may be issued under the following circumstances:

• Service Unavailability: If we are unable to provide the agreed-upon IT support services due to technical or operational reasons on our end.
• Service Dissatisfaction: If you are not satisfied with the quality or outcome of our services, provided that the dissatisfaction is communicated within a reasonable timeframe.

Product Refunds

Refunds for product sales may be issued under the following circumstances:

• Defective Products: If the product you received is defective or damaged upon arrival, please contact us immediately for a replacement or refund.
• Product Dissatisfaction: If you are not satisfied with the product you purchased, you may request a refund within [number of days] of the purchase date, provided that the product is returned in its original condition.

Refund Process

To request a refund, please contact our customer support team at info@n2sys.com. We will review your request and assess its eligibility for a refund.

Refund Criteria

• Refunds will be issued using the original method of payment.
• Refunds are subject to approval and may be prorated based on the extent of service provided or the condition of the returned product.
• Any refund issued will exclude non-refundable fees, such as setup fees or third-party expenses incurred on your behalf.

Refund Timeframe

Once your refund request is approved, we will initiate the refund process promptly. Please allow agreed days based on agreement for the refunded amount to be credited back to your account.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at info@n2sys.com. We are here to assist you and ensure your satisfaction with our IT support services and product sales.

This policy outlines the conditions and process for requesting a refund for both services and products provided by N2SYS Technology. Please ensure